Staff Management
Duty rosters and real-time availability tracking.
In a hospital where hundreds of staff members - from senior consultants to nursing staff to housekeeping staff to administrators - interact with the same patient record every day, imprecise access control is a recipe for errors, breaches, and medico-legal disasters. Our integrated Staff Management module gives administrators absolute, field-level granularity so that every single user sees and does exactly what they are supposed to, and nothing more. You can create an unlimited number of custom roles in minutes: Attending Physician, Junior Resident, ICU Nurse, Ward Sister, Pharmacist-in-Charge, Radiology Technician, Front-Desk Executive, Tele-calling Agent, Medical Records Officer, Quality Manager, Insurance Coordinator - the list is endless and entirely yours to define. For each role you set permissions at the most atomic level possible: a ward nurse can add new vital signs and nursing notes but cannot edit or delete a diagnosis entered yesterday by the consultant; a billing clerk can generate invoices and apply discounts up to ₹5,000 but cannot view clinical notes or discharge summaries; a lab technician can only upload reports and mark them as verified, never prescribe medication. Permissions extend to individual database fields, template sections, and even specific buttons (e.g., “Allow e-signature on prescription” only for registered doctors). Onboarding new staff is frictionless: search by mobile number or email, assign one or more roles, set site-specific access if needed, and the account activates instantly. Day-to-day workforce management lives in the same module. You can build monthly, weekly, or shift-wise duty rosters. Doctors and nurses see their personal calendar inside the app; automatic in-app reminders reduce no-shows. Leave applications, swap requests, and approvals happen inside the platform with full audit trail. Integrate directly with biometric or facial-recognition devices - attendance is pulled in real-time and reflected instantly in payroll exports. Accountability is enforced through transparent performance scorecards. The system automatically tracks documentation timeliness (percentage of progress notes completed within 4 hours of ward round), patient feedback scores collected via the Patient App, prescription error rates, order acknowledgment speed for nurses, and report turnaround time for labs. Consultants can see how many discharge summaries were auto-generated on time versus manually delayed; nursing supervisors can identify who consistently forgets to chart the entries. When someone leaves the organization, a single click disables all access across web, mobile, and API tokens - no forgotten accounts lying around. Every login, permission change, and duty roster edit is logged forever for regulatory audits. From the senior-most super-specialist to the newest intern, every team member gets precisely tailored access, crystal-clear schedules, and measurable performance metrics—all inside one secure, real-time platform that grows with your hospital network across India and other international sites.